Payment details will be provided in our Order Confirmation email. Order is confirmed only upon successful payment. Orders will be automatically cancelled and released if we do not receive payment within the 3-days period.
For international transactions, we receive payments via PayPal. PayPal transaction fee will be included under ‘Shipping/handling’ fee on the PayPal invoice.
We ship our products from Malaysia via registered post or EMS. Delivery fees may vary depending on product and shipping location.
Domestic delivery time (via Poslaju):
Peninsular Malaysia – 2 working days
Sabah & Sarawak – 3 working days
International delivery time
> via Express Mail Service, EMS:
Singapore – 3 working days
United Kingdom – 12 working days
Canada – 14 working days
United States – 14 working days
Australia – 10-14 working days
1. Customers hold responsibility of the postage and customs charges.
2. Please make sure the postal address is correct as we are not responsible for undelivered parcels due to error(s) in the address.
3. Please make sure the contact number is reachable as it will be written on the postage slip in case they need to contact you for delivery purposes.
TERMS & CONDITIONS
Actual colour of product may vary.
Goods sold are not refundable nor exchangeable.
Each piece of hide is unique. It is normal to have slight irregularities of texture, colour and grain.